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POST
Adds a case into the support system.

Authorizations

Authorization
string
header
required

Enter your access token (OAuth / JWT).

Query Parameters

sendautoresponder
string | null
default:true

Indicates whether an automatic message is sent that the ticket has been created.

Body

application/json

The case to create

FromPerson
object
required
Example:
Status
enum<integer>
required

1 - Open, 2 - Closed

Available options:
1,
2
Required range: 1 <= x <= 2
Source
enum<integer>
required

1 - Website, 2 - Email, 3 - Facebook, 4 - Twitter, 5 - Chat

Available options:
1,
2,
3,
4,
5
Required range: 1 <= x <= 5
Uid
string | null
Maximum string length: 10
_objectType
string | null
ActivityEventData
unknown
SubmittedDateTime
string<date-time>
LastActivity
string<date-time>
AssignedToPersonClientIdentifier
string | null
Maximum string length: 50
Subject
string | null
Body
string | null
UserAgent
string | null
CaseHistories
object[] | null
CaseTags
object[] | null
HasUnread
boolean
IsOnline
boolean
LastCaseHistory
object | null
Example:
Participants
string | null
RecaptchaToken
string | null
RecaptchaSiteKey
string | null
Score
number<float>

Response

Created
string<date-time>
required
read-only
Minimum string length: 1
Updated
string<date-time>
required
read-only
Minimum string length: 1
FromPerson
object
required
Example:
Status
enum<integer>
required

1 - Open, 2 - Closed

Available options:
1,
2
Required range: 1 <= x <= 2
Source
enum<integer>
required

1 - Website, 2 - Email, 3 - Facebook, 4 - Twitter, 5 - Chat

Available options:
1,
2,
3,
4,
5
Required range: 1 <= x <= 5
Uid
string | null
Maximum string length: 10
_objectType
string | null
ActivityEventData
unknown
SubmittedDateTime
string<date-time>
LastActivity
string<date-time>
AssignedToPersonClientIdentifier
string | null
Maximum string length: 50
Subject
string | null
Body
string | null
UserAgent
string | null
CaseHistories
object[] | null
CaseTags
object[] | null
HasUnread
boolean
IsOnline
boolean
LastCaseHistory
object | null
Example:
Participants
string | null
RecaptchaToken
string | null
RecaptchaSiteKey
string | null
Score
number<float>